About Us

S & S ONLINE TRAVEL AGENCY

By now, we all know that COVID-19 and its Variants may not be going away sooner than we all have wanted. At least not for now. This is the reason why businesses all over the world are now actively planning on how they will eventually operate and serve their respective Clients and Customers, once the New World Economy finally opens up under the New Normal. We all know that under such an environment, there will be a fundamental shift in the way we normally do business all over the world, especially when it comes to each and every country’s respective health protocols, compounded by their own citizens’ individual beliefs and concerns with regards to the coronavirus issue. WE, at S & S TRAVEL AGENCY, have long prepared for this eventuality, considering that it has been more than a year since this deadly pandemic crisis first erupted. The “hands-on experience” we have gained through-out this pandemic crisis, more than a year ago, as a result of what we actually went through, and still is going through up to this writing, have actually prepared and taught us what we need to expect, once this New Normal Conditions finally opens-up to the New World Travel Market. For one, we anticipate that there will be less and less physical contact amongst our Passengers and Customers, so therefore there will be less and less cash transactions, as most passengers would rather pay their Airline Tickets, Products or Services, using their own Credit or Debit Cards online OR through the internet banking system, to avoid close contact with other people. In short, people may elect to do business by themselves through the internet or online services, by simply using their own individual laptop or desktop computers; their mobile devices through social media, OR by simply using their smart phones, right in the comfort of their own homes or offices, rather than driving down to the office of their Travel Agents.

S & S TRAVEL AGENCY is not at all a stranger to these kind of special needs of their passengers. Because as early as 1994, at the beginning of the ONLINE TRAVEL AGENCY (OTA) TECHNOLOGY, S & S TRAVEL AGENCY has been at the forefront of this New Travel Technology, with the introduction of their own version of S & S ONLINE TRAVEL AGENCY (S & S OTA). The Truth Is S & S ONLINE TRAVEL AGENCY (S & S OTA) was even ahead of the other popular OTA’s that came-in only after 1996. During which time S & S TRAVEL AGENCY came-up also with its own version of their WORK FROM HOME (WFH) SET-UP, thus making it also as one of the early pioneers as a HYBRID TRAVEL AGENCY. This means that as early as 1994, S & S was already operating simultaneously both as an ONSITE TRAVEL AGENCY, as well as, an ONLINE TRAVEL AGENCY (OTA).

S & S TRAVEL AGENCY IS ONE OF SAN DIEGO’S CONSISTENT TOP MILLION DOLLARS AIRLINE TICKET SALES AGENT AND HAS BEEN IN THE TRAVEL BUSINESS FOR MORE THAN 30 YEARS NOW. We fully understand the most common complaints of ALL OUR ONLINE PASSENGERS BECAUSE WE TREAT THEM EXACTLY AS OUR ONSITE OR IN-STORE PASSENGERS. This is very important, especially when it comes to Making Any Changes To Your Original Flight Schedules, Cancellations OR Whenever You Want To Request For Payment Refunds, Based On Valid Reasons Acceptable To The Travel Industry.

Our Travel Industry Renown Customer Service Is Made Possible Only Because We Have Two (2) Physical Branches In San Diego, California, U.S.A., Which Also Serves As Our Main Headquarters. This Is Fully Backed And Supported By Our 24 / 7 / 365 Call Center Abroad Which Serves As Our Customer Service & Support. This Is Fully-Manned By Experienced Travel Agents Who Can Assist And Trouble-Shoot The Main Concerns Of Most Of Our Passengers --- Before, During, And Through-Out Their Entire Trip. S & S Firmly Believes That Our Service To Our Passengers Begins From The Time They Make A Booking Request And Up To The Time They Finally Return Home Safely From Their Trip.

WE HAVE PROVEN TO ALL OUR PASSENGERS, ESPECIALLY DURING THESE PANDEMIC TIMES, THAT WE WILL ALWAYS BE HERE FOR THEM BEFORE, DURING AND AFTER THEIR TRAVEL. NO ONE WILL BE LEFT BEHIND.

Thank you visiting our site and hopefully we can also earn your business. The Owner and Founder of S & S TRAVEL AGENCY and S & S ONLINE TRAVEL AGENCY (S & S OTA), ODILON "GEORGE" SANTOS, welcomes your comments and suggestions on how we can further improve our services, for the betterment of all our passengers.

PHOTO CAPTION ABOVE: S & S President & CEO, ODILON "George" SANTOS, accepting his Award as "The Most Outstanding Overseas Bedan In The Field Of Business." With him is the Honorable Philippine Department of Foreign Affairs (DFA) Secretary ALBERT DEL ROSARIO.